AI email automation for small business.
Stop letting deals die in your inbox. We build AI workflows that triage your email, draft replies, schedule follow-ups, and surface what actually needs you.
What this typically replaces
Most small business owners we work with are losing 1–2 hours per day inside their inbox — sorting, responding, chasing follow-ups, forwarding things, deleting noise. The numbers add up fast. An email automation pays for itself within the first month.
- Manually sorting incoming mail into "needs reply," "FYI," "marketing junk"
- Re-reading the same email three times because you forgot what was in it
- Drafting the same kind of reply over and over
- Forgetting to follow up on leads that didn't respond
- Hunting through threads for attachments or context
What we build
Intelligent inbox triage
Every incoming email gets routed into actionable buckets — "needs reply today," "schedule follow-up," "archive," "escalate." You open your inbox to a clean, prioritized list. Marketing junk auto-archives. Threads with action items get flagged.
AI-drafted replies
For common email types — sales inquiries, customer support, scheduling — the AI drafts a reply in your voice. You review, tweak if needed, and send. Cuts response time from 5 minutes to 30 seconds.
Automatic follow-up sequences
Leads who didn't respond get a gentle follow-up automatically — 3 days, 7 days, 14 days. Once they reply, the sequence stops. No more deals dying in the cracks.
Thread summaries & context surfacing
Long email threads get auto-summarized. When a client comes back after a month, the AI pulls the relevant history and gives you the context before you reply.
Calendar & CRM integration
Replies that involve scheduling auto-create Calendar events. Replies from leads auto-update your CRM. The inbox stops being an island.
What it actually looks like
Your inbox stays where it is — Gmail, Outlook, whatever you use. The AI lives in the background, processing email in near-real-time. You see drafts in your drafts folder. Triage happens through labels you already understand. Nothing about your day-to-day workflow changes except the work gets done faster.
What it costs
A basic email triage + auto-reply setup starts at $750 one-time + $99/month under our Starter package. Stacked with other automations (follow-ups, CRM sync, custom rules), the Growth package at $2,500 + $299/month covers more comprehensive setups. See all pricing →
See if this is the right starting workflow.
15-minute free audit. We'll look at how much time email is actually costing you and whether automating it makes sense for your business.
Book the auditCommon questions
Will the AI send emails without me approving them?
Not unless you explicitly opt in. By default the AI drafts replies into your Drafts folder — you review and hit send. For high-volume, lower-risk emails (like FAQ replies), some clients opt to enable auto-send with confidence thresholds. Your call.
Will it sound like me, or will it sound like ChatGPT?
We train it on your past sent emails so it picks up your tone, your phrases, your level of formality. Most clients say the drafts sound more like them after a few weeks than emails they wrote themselves at 11pm.
What about privacy? Where does my email data go?
We can run the AI inside your existing Google Workspace or Microsoft 365, so email never leaves your account. For more advanced setups, we use providers with no-training data agreements. We'll discuss the privacy options in the discovery call.
What email providers do you support?
Gmail, Google Workspace, Outlook, Microsoft 365, and custom IMAP providers. If you can read it in a client, we can probably automate against it.
How long until it's live?
1–2 weeks for a basic triage + draft-reply setup. Add 1 week per additional integration (CRM, calendar, specific routing rules).